Madison Carter
Technical Support Specialist
Get to know me
I've grown up with a love for technology and have been investing in it ever since. I recently finished my BSc. in Health Informatics, blending business with healthcare tech. I pride myself on being real, tackling problems analytically, and fixing any tech hiccup, big or small—whether it's setting up emails, creating awesome presentations, or building and managing websites.
Why me?
Diverse skillset
With a BSc. in Health Informatics, I bring a unique blend of business knowledge and technical expertise tailored for all settings. From setting up email systems to designing websites, my skills cover a wide spectrum of tech needs.
problem-solving prowess
I thrive on solving tech challenges with an analytical approach. Whether it's troubleshooting issues or crafting polished presentations, I'm dedicated to finding effective solutions that meet your needs.
passion and authenticity
Technology isn't just a career path for me—it's a lifelong passion. My authentic dedication means I'm committed to delivering quality work and contributing positively to any project or team.
Technical Specialist Support Services
Technical Specialist Support Services
- Software Support (I am familiar with Windows, Mac OS, Linux, and an array of programs such as Microsoft’s suite, Salesforce, basic troubleshooting)
- Mild hardware support (e.g. Battery swaps, PC build advice)
- Troubleshooting
- Website design/consultation
- Website maintenance
- Research Support
This list is not exhaustive so please connect with me to discuss your request in greater detail!
Success Stories
I led a successful app development project from inception to completion, overseeing design, development, and deployment phases. This experience honed my skills in user experience, user interface design and project management and ensuring deliverables align with business goals.
Project management and development
I independently built and continue to maintain a website for my partner's business. This hands-on experience includes web design, content management, and troubleshooting to enhance user experience and support business growth.
Website development and maintenance
In my current role at Island Health, I support and maintain all systems crucial for population and public health initiatives. This responsibility involves ensuring seamless operation, resolving technical issues promptly, and optimizing system performance to support healthcare delivery.
application specialist support for population and public health
Madison carter
I am dedicated to solving the problem as efficiently and effortlessly as possible. Let’s chat!
Let’s chat
location
Nanaimo, BC
contact Me
madison.carter.tech@outlook.com